Ordering Information Our goal is to provide the best products and service at the lowest possible price. We take this objective very seriously, and we invite you to compare our product and prices. All our products are manufactured and/or printed in our own facility in the USA.
Purchase Order Requirements Purchase Order Checklist Avoid production delays, make sure your order is complete. To begin production, we need ALL of the following:
- Correct Style # & Quantity
- Product Color & Imprint Color
- Correct Pricing and Set-up Charges.
- Usable artwork and layout.
- Hard Copy of Artwork / Composite Image.
- Confirmed Ship-to Address & Shipping Method.
- Requested Ship Date & In Hands Date
- Contact Name, Phone and Fax Numbers, E-mail Address
- Approved Credit or Prepayment.
- Approved Paper Proof or Product Proof.
FAXED ORDERS will be considered originals. Fax transmissions cannot be used as camera ready art.
E-MAIL ORDERS must include company name, PO#, and contact information and must be confirmed by phone or fax, including fax copy of artwork layout.
REPEAT ORDERS Reorders must specify previous invoice #, date, PO#, style #, color and imprint color. Exact product color as previous order cannot be guaranteed. Orders more than 3 years old will require a new screen charge and must be accompanied by new artwork.
Reorder Set-Up: $15 (v) / color / location Reorder copy must remain EXACTLY the same. Do not specify re-order if there is a copy or product change.
PAPER PROOFS Paper proof or 1 color e-mail proofs are available on request within 2-3 days: Add $7.50 (v). Garyline will not automatically send a paper proof on every order. Paper proofs will be required on all orders over $500 at no charge. We will send a paper proof for orders with unclear layout or excess copy within 2-3 days on standard service, and we will charge $7.50 (v) plus any excess copy changes. Delays in approval or changes will delay order. Production time does not begin until we receive signed paper. Changes to paper proof will be charged $20 (v). E-MAIL COLOR PROOF $7.50(v) PRODUCTION PROOF $30-$50 (v) / color / set-up and PMS color matching charges. See individual product listings. Production proof adds 5 days to production time. Production proof is recommended on all large orders. CANCELLATIONS or CHANGES TO ORDER $40 (v) plus all costs incurred by factory up to notice of cancellation or change. This may include artwork, die charges, labels and any production costs. All cancellations and any changes to an order must be submitted in writing. back to top General Information
PRICES All prices subject to change. CREDIT CARDS We accept Visa, Master Card, Discover & Amex. TERMS Net 30 days upon approval of credit references. CO-OP PROGRAMS Fax for quotation. SELF-PROMOTIONS End column price less 10% - catalog minimum. Imprint must be for same company as P.O. SPECIAL NOTICE We are not liable for non-fulfillment due to strikes, fires, weather or other causes beyond our control. All sales are subject to our standard Condition of Sale. We are not liable for consequential or special damages due to any delay. Prices are subject to change without notice. CATALOG IMAGES All imprinted merchandise shown in the catalog is for illustration purposes and does not imply endorsement and/or availability for sale to anyone other than the owner of the logo / design. RANDOM SAMPLES There is NO CHARGE for random imprinted samples up to $5 / order. Please provide shipping account number for expedited shipping. 7 DAY STANDARD SERVICE Standard Service for most products is 7 working days. Orders specifying expected ship date or in hands date with less than 7 production days will be processed as rush service orders. Rush pricing will be confirmed by fax.
- Production time does not include day order is received; production time will begin after approval of credit, receipt of usable art or approval of proof. See Purchase Order checklist above. Production time may vary seasonally.
- Vector or camera-ready art must be sent to size or straight text with clear layout. If paper proof is required add 1 day. Production time begins after approval.
Rush Service 3 DAY RUSH SERVICE Available on more than 100 products. See price table on each product page for rush price. Order and Art Must be Received by 2:00pm EST /EDT. Production time will begin the next day or after paper proof approval.
Digital art for RUSH SERVICE ORDERS can be sent to rushart@garyline.com Specials and co-op program program pricing do not apply to rush service orders. 1 DAY SPRINT SERVICE Available on more than 80 products. Add 25% to 3-Day Rush Price. Order must be clearly marked 1-Day Sprint Service and must be confirmed by telephone. Order and usable art must be received by 12pm Eastern Time to ship the next business day. No proof of any kind is available on 1-Day Service.
Digital art for RUSH SERVICE ORDERS can be sent to rushart@garyline.com
- Production time does not include day order is received; production time will begin after approval of credit, receipt of usable art or approval of proof. See Purchase Order checklist above. Production time may vary seasonally.
- Vector or camera-ready art must be sent to size or straight text with clear layout. If paper proof is required add 1 day. Production time begins after approval.
- Rush & Sprint Service prices are for one color imprint only, standard ink colors. Multicolor imprints, halftones, additional location imprints and PMS matches will require an additional 1-3 working days.
- Rush Orders Must Be Clearly Marked RUSH ORDER and must have the correct rush price.
- Rush Service customers must have established credit and account must be current, otherwise we will require credit card prepayment including estimated freight charges.
- Co-op pricing, discount coupons and advertised specials do not apply to rush service.
- All Rush orders subject to inventory availability and factory acceptance based on our production schedule.
PACKAGING ORDER QUANTITIES Orders are generally shipped in exact case-pack quantities. SPECIAL PACKING For special quantities other than case-pack add $10 (v). / location. Not available on all products. OVER or UNDER-RUNS Due to the difficulty of manufacturing exact quantities, we reserve the right to overrun or underrun by 5%. If no over-runs will be accepted, order must clearly specify "no over-runs." These orders are subject to a 5-7% under-run. EXACT QUANTITIES $40 (v) / order. LESS THAN MINIMUM Add $40 (v). One Color Imprint Only. MASTER CARTON CHARGE - $5 (v) per master carton Shipping
SHIPMENTS F.O.B. Point - Bronx, NY SPLIT DESTINATION - $7.50 (v) per destination SPLIT SHIPMENT DATES - $25 (v). within 6 months. HANDLING CHARGE All orders are subject to handling charges; $2.25 (z) / carton on third party billing. PALLETIZING All truck shipments will be palletized and shrink-wrapped. Handling charge is $10.00 (z) / pallet on third party billing or collect freight. SHIPPING WEIGHTS are approximate. Garyline is not responsible for the difference in actual freight vs. quoted estimates. Air Freight / 3-Day Select charges are subject to dimensional weight regulations by individual carrier. Ground charges for oversized cartons 84" to 108" are calculated at 30 lbs. / carton. (Over 108" cartons are charged at 70 lbs. / carton). EVENT DATES - Unless specified, we reserve the right to select the best method of shipping, including overnight air service to meet the event date specified on your purchase order. We are not responsible for carrier delays. EXPORT DOCUMENTATION - $35 (v) (except Canada) SHIP-TO ADDRESS CHANGES Change of address after order has been confirmed will be charged $10 (z) to reprint labels. If cartons have already been labeled add $1.00 (z) / carton. INCORRECT ADDRESSES and zip codes are subject to $10 (z) / carton charge-back which will be invoiced later. RESIDENTIAL DELIVERIES If residential delivery is not specified, distributor is responsible for carrier chargebacks which will be invoiced later. CLAIMS & RETURNS All shipments should be thoroughly checked upon arrival. Factory must be notified within 30 days of any defects, omissions or errors in manufacturing. Only authorized returns will be accepted. All shipments leave the factory in good condition after inspection. Claims for lost or damaged merchandise, or concealed damage should be filed with delivering carrier. Leave shipment intact and file claim immediately. Blank unassembled goods, 40% restocking charge. Blank assembled goods are not returnable except for product defect.
Product Information SCREEN CHARGE $45 (v) / color / location / item / copy change on all new orders. PRODUCT COLORS Product colors can vary slightly from one production run to the next. PMS numbers listed are not always an exact match. Color variations on imported items must be considered acceptable. If clarification of product is required, please request a free random sample. UNIMPRINTED ORDERS End quantity price - minimum $100. Unimprinted goods are packed differently, and must be ordered in factory case-pack increments. FUN FOAM & STRESS SHAPES are not classified as children's toys, they are intended as promotional items only. SUBSTITUTIONS Due to necessary changes and product improvements, we reserve the right to substitute products of similar pricing, value and style for those shown in the catalog. INVENTORY AVAILABILITY Most products in this catalog can be manufactured in-house to meet your order requirements. we cannot guarantee inventory availability on imported products. ASSORTED PRODUCT COLORS Up to 3-4 colors will be no additional charge. Assorted colors will not be packed in exact quantity / color. Assorted colors within the same box will be packed in roughly equal quantities (+/- 10%): Add $.05 (v) unit. Exact quantity for each color must be ordered in case-pack quanties / color: Add $40 (v). back to top
Artwork Requirements The quality of your artwork determines the quality of the imprint. Layout Please provide a detailed layout indicating imprint location, orientation, copy positioning, typeface, typestyle (caps, bold, italics, type size, etc.) If size and/or position are not specified Garyline will use its discretion. Any revisions will require a new paper proof $20 (v). Straight Line / Curved Copy Up to 4 lines will be typeset at no additional charge. For curved copy add $20 (v). Customer is responsible for proofreading paper proof. Camera Ready Art We require a high quality black and white original, printed at a minimum of 600 dpi, that has crisp, sharp edges and needs no further touch up. We cannot use pre-screened / pre-tinted artwork or halftones. Some thin lines, small copy and reverses may not reproduce as submitted and may need to be altered to imprint clearly. Digital Artwork Files We accept black and white "raster" art created at a minimum of 600dpi in .tiff format or multi color art sent in "vector" format saved as an .eps file. All fonts must be included or converted to outlines. All placed images must be included. A hard copy of the file must accompany the order. ACCEPTABLE FILE STORAGE
- 3.5" disk
- 100 or 250 Zip disk
- CD
- E-mail
- DVD
ACCEPTABLE PROGRAMS AND REQUIREMENTS
- ILLUSTRATOR: "Create outlines" on all fonts. All placed images must be included in b&w and created at a minimum of 600dpi. Placed images in color are unacceptable. .Ai and .eps are acceptable file formats.
- PHOTOSHOP: B&W raster art must be created at a minimum of 600dpi. Scanned halftones are unacceptable. Multicolor raster art is not recommended but will only be accepted if sent color separated and created at a minimum of 600dpi. .Tiff and .eps are acceptable file formats.
- FREEHAND: All fonts must "convert to paths". All placed images must be included in b&w and created at a minimum of 600dpi. Placed images in color are unacceptable. .Eps is the acceptable file format.
- COREL DRAW: Change all fonts to curves. All placed images must be included in b&w and created at a minimum of 600dpi. Placed images in color are unacceptable. .Ai and .EPS are the acceptable file formats.
The preferred format is Adobe Illustrator eps. No page layout programs such as MS Word. File formats such as .doc, .pub, .vcf and .dat are unacceptable.
E-MAIL REQUIREMENTS
- Digital art can be sent to art@garyline.com
- Digital art for RUSH SERVICE ORDERS can be sent to rushart@garyline.com
- Must meet all the requirements for digital artwork files.
- File sizes over 5MB must be compressed using Stuffit, Winzip or Zipit.
- Must include distributor company name, phone number and purchase order number.
- Must include product name, product color, and imprint color.
FTP Artwork Uploads
- Go to www.garyline.com
- Click "Upload Artwork" and follow the instructions.
- Must meet all the requirements for digital artwork files.
MULTI-COLOR IMPRINTS All multi-color imprints must be provided camera-ready, color-separated with composite or incur a $50 (z) art charge. Industry standard is 1/32" movement in any direction. FunFoam products allow 1/8" movement. Minimum quantity for 3-color imprint is third catalog column. Minimum for 4-color imprint is fourth column. Exception: Clipboards- minimum quantity for 3-4 color imprint is 2nd catalog column. Multi-color imprint is one side only on cups, mugs, and bottles. 4-COLOR PROCESS We can print 4-color process on some of our products. Color separation charges, minimum quantities and running charges are listed by item. Silkscreens printed at 75 lpi, Pad Prints at 110 lpi. Supply art digitally at 600 dpi in .eps format. PMS color match cannot be gauranteed on process printing. Image colors will vary slightly during production runs and on repeat orders. ARTWORK CHARGES Factory reserves the right to determine acceptable art which may vary according to product. Art Dept time is billed at $50(z) / hour. A charge will likely result when you submit: faxes, photo copies, actual products, images from the web, newspaper ads, business cards, stationery, napkins, patches or anything else that is determined to be unacceptable. Billable Services $50 (v)
- Color Trapping
- Excessive type setting
- Artwork Recreation
- Color Separation
- Exception:-changes to paper proofs $20 (v)
HALF-TONES are printed from 45 lpi-75 lpi for silk-screening, 85 lpi-110 lpi for pad printing. Line screen may vary per production requirements. Halftones must be sent as digital files and created in a vector format such as Illustrator .eps. Placed images are not acceptable. Not available for hot stamping or FunFoam. Half-tone images will require $.05 (v) additional running charges on most item; $.10 (v) on clipboards and stadium cushions. TAPERED PRODUCTS - Imprint may distort on tapered products such as cups, mugs, megaphones and funnels. ARTWORK TRANSFERS - Artwork cannot be transferred from one distributor to another without written permission from the original distributor or the owner of the original artwork. ARTWORK RETURNS - Artwork will not be returned unless requested in writing and invoice is paid. Distributor is responsible for shipping cost. USE OF LOGOS - The purchaser must indemnify Garyline of any liability arising out of or relating to any actual or alleged infringement of trademark, copyright, service mark, etc. back to top Standard Imprint Colors HOT STAMPING

Black |

White |

Yellow |

Athletic Gold |

Orange |

Red |

Deep Red |

Burgundy |

Maroon |

Violet |

Medium Blue |

Bermuda Blue |

ReflexBlue |

Dark Blue |

Teal |

Green |

Dark Green |

Brown |

Matte Gold |

Matte Silver |
Metallic Hot Stamp Colors: Gold, Silver, Red, Blue.
SILKSCREEN

Black |

White |

Yellow |

Med. Yellow |

Athletic Gold |

Orange |

Red |

Maroon |

Rhodamine |

Purple |

Violet |

Reflex Blue |

Navy Blue |

Process Blue |

Teal |

Green |

Dark Green |

Brown |

Matte Silver |

Matte Gold |
PAD PRINTING

Black |

White |

Yellow |

Athletic Gold |

Orange |

Red |

Warm Red |

Violet |

Reflex Blue |

Process Blue |

Teal |

Green |

Brown |

Matte Silver |

Matte Gold |
FUN FOAM SILKSCREEN COLORS

Black |

White |

Yellow |

Athletic Gold |

Orange |

Red |

Pink |

Violet |

Blue |

Navy |

Teal |

Green |

Gray |

Brown |
STANDARD IMPRINT COLORSare approximate and will vary on colored backgrounds and will appear lighter on clear and frost colored products. PMS MATCH CHARGE $45 (v) / color for pad printed and silkscreened products. PMS color will be matched as closely as possible but cannot be guaranteed. PMS colors are based on white backgrounds and will be different on colored or clear backgrounds. PMS color match charge applies for exact reorders. Exact match to previous order cannot be guaranteed. NOTE: PMS color matching is not available for hot stamping or fun foam silkscreening. HOT STAMP IMPRINT cannot be guaranteed against rubbing off. IMPRINT METHOD Factory reserves the right to choose the method of imprinting best suited to the order. CHANGE OF IMPRINT COLOR $25 (v) for all items. back to top Standard Fonts
STRAIGHT LINE COPY Copy will be printed as shown on your purchase order. If no layout is provided, copy will be set in Helvetica or Arial as shown below unless otherwise specified.
BOLD COMPANY NAME
Address / Descriptive Copy
Stacked & Centered
Phone 800-555-1234
Fax 888-555-5678
email@yourcompany.com
www.yourwebaddress.com
- COMPANY NAME / HEADLINE will be in BOLD CAPS
- Descriptive Copy will be printed in Bold With First Letters Capitalized at approximately 75%.
- Phone / Fax / Email / Websites will be printed at approximately 65% and in all lower case. Size will be reduced if necessary to fit on one line.
COPY SIZE Varies depending on product. We will use our discretion for best imprint. Larger text may be required on products with a porous surface such as Pocket Can Holders, Fun Foam, Stress Shapes and Ice Scraper Mitts - Non-serif type styles are recommended on these items. CURVED COPY Add $20 (v). PAPER PROOF IS AVAILABLE ON REQUEST: Add $7.50 (v). Paper proof is required (at no charge) for orders over $500. CHANGES TO PAPER PROOF $20 (v). EXCESS COPY We will set up to 4 lines of text at no charge. Additional copy will require a minimum art charge of $10 (v) and a paper proof. LOGOS & STRAIGHT TEXT - Please provide detailed layout indicating the size and placement of logo and text. If it is unclear, we will send you a paper proof and charge $7.50 (v). CHANGE OF COPY $40 (v), must be minimum quantity and case pack increments per change. back to top Disclaimers PRICES All prices subject to change. CREDIT CARDS We accept Visa, Master Card & Amex. TERMS Net 30 days upon approval of credit references. CO-OP PROGRAMS Fax for quotation. SELF PROMOTIONS End column price - catalog minimum. Imprint must be for same company as purchase order. CATALOG IMAGES All imprinted merchandise shown in the catalog is for illustration purposes and does not imply endorsement and/or availability for sale to anyone other than the owner of the logo / design. SPECIAL NOTICE We are not liable for non-fulfillment due to strikes, fires, weather or other causes beyond our control. back to top
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